Carpet Cleaning Red Flags to Avoid

Feb 1, 2023 | Carpet Cleaning

carpet cleaners cleaning an area rug

Regular, professional carpet maintenance is essential if you want your carpeting to last for years. A reputable carpet cleaner should effectively remove dirt, stains, and traffic lines and restore the soft, fluffy texture of your carpet.  

However, it’s not always easy to determine which carpet cleaners are capable of meeting these standards. Some companies may have persuasive marketing, but that doesn’t guarantee high-quality services. To find the best carpet cleaner for your needs, it’s important to be aware of potential red flags that may indicate a company is unreliable or doesn’t offer the best service.

Red Flags That Could Indicate Less-Than-Stellar Service

As you investigate various carpet cleaning services in Apple Valley in hopes of finding the best carpet cleaner for the job, keep the following warning signs in mind:

An unclear cleaning process.

If a carpet cleaner claims to have a special cleaning process, but won’t provide any details about how it works, it’s a red flag. It’s important to know what methods and substances will be used to clean your carpet, especially when it’s in your home. If a carpet cleaner is unable or unwilling to give you a clear breakdown of the cleaning process, it’s best to consider other options.

Unprofessional attire and unmarked vehicles.

When hiring a professional carpet cleaner, you want to trust that your carpet is in the hands of someone who is knowledgeable and experienced. If you were comfortable with an amateur cleaning your carpet, you could likely do it yourself. Therefore, it’s worth considering how the technicians present themselves and transport their equipment. Clean branded uniforms and well-maintained company vehicles can indicate that the technicians are well-trained and are proud of their work and the company’s reputation.

Flat rates or quotes devoid of details.

When it comes to getting a quote from a carpet cleaning company, it’s important to consider several key factors, including the size of the area to be cleaned, the current condition and severity of stains, and the level of foot traffic. If a company only offers a flat price or doesn’t ask about the specifics of your request, it’s a red flag. The best carpet cleaners will provide a quote that takes all of these factors into account and clearly outlines the services that will be provided. This sets clear expectations and ensures that you know exactly what to expect from the cleaning visit.

A lack of reviews and testimonials.

Learning about the experiences of previous customers is beneficial, whether it’s through testimonials provided by the company or online reviews. However, if a company is unable or unwilling to provide testimonials, only offers anonymous ones, or lacks recent online reviews, it’s a warning sign to exercise caution. These indicators could suggest a lack of transparency or a history of unsatisfactory customer service.

A Carpet Cleaner You Can Trust

Are you ready to work with a trusted carpet cleaning company in Apple Valley? At North Star Chem-Dry, we prioritize transparency in our cleaning process and make sure that it is explained in language that is easy to understand. Our technicians take pride in the services they provide to homeowners in Apple Valley, and this is reflected in their uniforms and vehicles. We also have a strong online presence with many positive reviews that give you a good idea of the level of professionalism you can expect from our team.


We service the greater Apple Valley area including EaganBurnsvilleLakeville, and Credit River Township


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